Waterless Commercial Cleaning Robot
SW55
A compact waterless robot integrating scrubbing, sweeping, vacuuming and dust mopping across carpet, hard and wooden floors.
HotelsOfficesShopping Malls
Global roots · Local robotics expertise
Intelligent robotics,deployed for the Middle East.
Hensung curates advanced embodied AI, service, security, inspection, cleaning and industrial robotics for Middle Eastern operations — tailored, deployed and supported by an on-the-ground team in Dubai.
Hensung Robotics · Solutions Portfolio
On-site support
24/7
C5 maintenance modes
3-in-1
SW55 cleaning modes
4-in-1
K3 wind resistance
Level 12
Product Lineup
Intelligent robotics for modern facilities.
An official portfolio spanning embodied AI, service and commercial cleaning robots — tailored, deployed and supported by Hensung's on-the-ground team.
Compact Indoor Cleaning Robot
J20
A low-profile indoor robot for vacuuming, sweeping and mopping short carpet and hard floors in hotels, offices and smaller retail spaces.
HotelsOfficesSmall Retail
Curtain-Wall Cleaning Robot
K3
A high-rise facade system for glass and stone curtain walls, combining strong adsorption, water recycling and remote visual monitoring.
Curtain WallsHigh-RiseGlass Facades
Industrial-Grade Humanoid Robot
G2
An industrial-grade humanoid platform designed for force-controlled work, precision assembly and natural multi-user interaction.
AssemblyIndustrialInteraction
Full-Size Interactive Humanoid
A2 Ultra
A full-size humanoid combining multimodal interaction, autonomous mobility and more than 40 active degrees of freedom for guest-facing and commercial environments.
ReceptionHospitalityExhibitions
Compact Interactive Humanoid
X2
A compact humanoid created for expressive commercial performance, with visual, voice, tactile and facial-expression interaction in a lightweight format.
EntertainmentEventsInteraction
360° product tour
01 / 08
Featured Product
BEST SELLERIN STOCK — READY TO SELL
C5
Commercial Floor Cleaning Robot
A unified 3-in-1 commercial cleaner with sweeping, scrubbing and dust mopping, plus automated charging and water-system servicing.
Cleaning efficiency
1,980 m²/h
Cleaning width
550 mm
Tank capacity
90 L
Runtime
3 hours
HotelsRetailAirportsOffices
Mission, Vision & Values
Intelligence in motion. Excellence in environment.
Headquartered in Hong Kong with a strategic Dubai presence, Hensung curates leading robotics, tailors hardware and software, and supports regional operations on site.
01
Mission
Deliver tailored robotics that solve real operational needs through thoughtful integration, safe deployment and measurable efficiency.
02
Vision
Elevate living and working environments through intelligent robotics that redefine commercial cleanliness, service and industrial safety.
03
Values
Customer first. Innovation driven. Local accountability, reliable support and practical outcomes guide every deployment.
04
Global roots, local expertise
Hensung integrates carefully selected, world-class robotics into practical facility workflows, then delivers localized deployment, training and lifecycle support from Dubai.
Showreel
See our robots in action.
Real deployments, real machines — the official Hensung showreel.
Hensung Robotics — Official Film
Robot Catalog
39 robotic solutions. One integrator.
Filter by family, or browse the full fleet — tap any card for full specifications.
CleaningCommercial Cleaning Robots
Integrated cleaning platforms for large, high-traffic facilities.
View details
Reception & HospitalityReception Robots
Interactive robots for welcoming and reception environments.
View details
Security & PatrolSecurity Patrol Robots
Intelligent robotic patrol for commercial and public facilities.
View details
InspectionSmart Inspection Robots
Robotic inspection workflows configured for the site and asset type.
View details
Delivery & LogisticsSmart Delivery Robots
Robotic delivery tailored to facility routes and workflows.
View details
Education & EventEvent Welcome Robots
Robotic welcome experiences for events and public venues.
View details
Facility ManagementFacility Management Robots
Integrated robotics planned around facility operations.
View details
Retail & Smart LivingSmart Home Robots
Service robotics configured for residential and smart-living environments.
View details
Solutions
One integrator. Every environment.
Full-scenario intelligent solutions, localized for regional facilities and supported through the complete deployment lifecycle.
01
Hospitality & Tourism
Interactive reception robots, guest-facing humanoids and commercial floor-cleaning systems tailored to hotel and resort workflows.
Guest experience02
Commercial Real Estate
Autonomous floor care and service robotics for malls, corporate offices, commercial towers and high-traffic shared spaces.
Multi-surface care03
Energy & Infrastructure
Inspection, facade-cleaning and specialized industrial robots for high-risk, high-altitude and infrastructure environments.
Industrial safety04
Retail & Supermarkets
Compact and large-format floor cleaning, interactive service and operational support for retail stores and shopping centres.
Smart facilities05
Transportation Hubs
Commercial floor care, facade-cleaning and service robotics for airports, terminals and other large public environments.
High-traffic ready06
Government & Communities
Localized intelligent solutions for government pavilions, public facilities and high-end residential communities.
Localized deploymentWhy Robotics
Technology built for real operations.
Catalogue-confirmed capabilities across cleaning, safety, deployment and support.
3-in-1
C5 maintenance platform
4-in-1
SW55 cleaning workflow
16.5 h
SW55 duty cycle
12 L
K3 wind rating
Unified Cleaning
Multi-surface workflows in one platform
Hybrid Navigation
LiDAR and visual perception for complex layouts
Automated Docking
Charging and water-system servicing at the dock
Extended Duty Cycle
SW55 operates for up to 16.5 hours per charge
Compact Agility
J20 is designed for aisles from 400 mm
Scan to Start
Room-based activation through a QR workflow
8-Point Adsorption
K3 secures an even grip on high-rise facades
Fail-Safe Locking
Mechanical self-locking anchors the K3 on power loss
Localized Support
24/7 on-site technical assistance
Regional Adaptation
Solutions tailored for local climate and facilities
Local Deployment
On-premise or trusted local-cloud options
Encrypted Data
Commands, video and map data protected end to end
Tailored Integration
Hardware and software fitted to facility workflows
Staff Training
Teams are prepared to manage and monitor deployments
Lifecycle Service
Assessment, deployment, maintenance and upgrades
Industries We Serve
26 industries. One robotic workforce.
From hospitality and commercial real estate to energy, infrastructure, government and residential communities, deployments are tailored to each workflow.
Office Buildings
Consistent cleaning across complex working environments.
View solution
Transportation Hubs
Reliable cleaning for large, continuously changing spaces.
View solution
Retail & Supermarkets
Compact automation for narrow, customer-facing spaces.
View solution
Outdoor Campuses
Autonomous operations across open, mixed-use grounds.
View solutionFacility Management
Commercial Buildings
Residential Towers
Hotels
Resorts
Hospitals
Product Comparison
Compare all nine official robots.
Select any models to compare. Where the English company profile does not publish a specification, it is clearly marked instead of estimated.
| Specification | Hensung C5 | SW55 | J20 |
|---|---|---|---|
| Class | Commercial floor cleaning | Commercial floor cleaning | Compact commercial floor cleaning |
| Catalogue feature | Sweeping · scrubbing · dry mopping | Sweeping · scrubbing · vacuuming · dust-mopping | Sweeping · vacuuming · water-recycled mopping |
| Navigation / safety | Hybrid LiDAR + visual perception | Facility-infrastructure connectivity | QR-code scan-to-start |
| Published specification | Zero-touch automated docking | Up to 16.5 h duty cycle | Navigates aisles from 400 mm |
| Listed applications | Hotels · offices · malls · transit hubs | Hotels · offices · malls · residences | Hotels · retail · offices · entertainment |
| Additional specification | Not stated in catalogue | 4 L waste bin · 7.5 L dust bag | Not stated in catalogue |
Regional Coverage
Serving the GCC & beyond.
From the towers of Dubai to the factories of Jubail and the ports of Hamad — Hensung operates and supports robot fleets across the region with local teams.
United Arab EmiratesLIVE
Dubai · Abu Dhabi · Sharjah
22 units
Saudi ArabiaLIVE
Riyadh · Jeddah · NEOM
14 units
QatarLIVE
Doha · Lusail · Hamad Port
09 units
KuwaitLIVE
Kuwait City · Salmiya
08 units
BahrainLIVE
Manama · Riffa
05 units
OmanQ3 2026
Muscat · Sohar Port
Launching
JordanQ4 2026
Amman
Pilot
EgyptQ1 2027
Cairo · New Admin Capital
Planning
Events Calendar
Upcoming HENSUNG events.
Join us live to meet our robots, watch demonstrations and talk deployments with our team. Reserve your place — spaces are limited.
Next Event
A2 Ultra — Enterprise Robotics Showcase
A focused session for facility, hospitality and industrial partners exploring humanoid automation deployments across the GCC.
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Days
00
Hours
00
Min
00
Sec
Date
Thursday, 17 September 2026
Time
10:00 AM – 1:00 PM
Location
HENSUNG Experience Center, Dubai
- Live A2 Ultra humanoid walkthrough
- Deployment & ROI case studies
- One-on-one solution consultations
- Fleet management & service overview
More upcoming events
Sunday, 11 October 2026
C5 Cleaning Fleet — Open Demo Day
See the C5 autonomous cleaning and patrol robots run a live floor demo, with pricing and service plans for commercial spaces.
4:00 – 6:30 PM HENSUNG Experience Center, Dubai
Events Calendar
Where you can meet Hensung.
The robotics, AI and technology events across the GCC — UAE, Saudi Arabia and Qatar — where our team exhibits, runs live demos and speaks. Listed in date order.
Next up · LEAP · DeepFest
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Days
00
Hrs
00
Min
Exhibiting31 Aug – 3 Sep 2026
LEAP · DeepFest
Riyadh, KSARiyadh Exhibition & Convention Centre
Exhibiting14–17 Sep 2026
Arabian Travel Market
Dubai, UAEDubai World Trade Centre
Speaking5–7 Oct 2026
AI Everything Abu Dhabi
Abu Dhabi, UAEADNEC Centre
Attending26–29 Oct 2026
Future Investment Initiative (FII10)
Riyadh, KSAKing Abdulaziz Int’l Conference Center
Exhibiting23–26 Nov 2026
Big 5 Global
Dubai, UAEDubai World Trade Centre
Newsroom
Latest robotics news.
Product launches, deployments and AI robotics insight from across the Gulf.
Hensung to unveil three new cleaning robots at Dubai Mall launch event
On 25 July, Hensung Robotics hosts "Elevating Facility Management" — a live product launch featuring floor and facade cleaning robots plus our smart inspection assistant.
June 20263 min read
Hensung A2 Ultra arrives in the GCC: first full-size humanoid fleet lands in Dubai
The Guinness World Record-holding humanoid — 106.286 km on a single walk — is now available for exhibitions, receptions and entertainment deployments across the region.
May 20264 min read
How autonomous scrubbers support modern mall operations
A practical look at multi-surface cleaning workflows, automated docking and consistent facility operations.
April 20265 min read
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Customer Reviews
Trusted across the region.
“Our Hensung A2 Ultra has transformed the guest experience at our Dubai flagship. Guests queue to interact with it — and it handles Arabic enquiries flawlessly. The ROI was visible within 3 months.”
AAAhmed Al-KhalidiGM Operations · Luxury Hotel GroupDubai, UAEHOSPITALITY OPERATIONS
01 / 04
FAQ
Questions, answered.
Everything facility teams ask us before deploying their first robot. Something else on your mind? Use the chat — a real advisor replies.
Most single-site deployments go live within 2–4 weeks: site survey, mapping, workstation installation, integration and staff training are all handled by our Dubai-based engineers.
Download Centre
Official company catalogues.
The latest English and Arabic editions, with matching product, company and contact information.
Company profile & product brochure.
Official Hensung positioning, product portfolio, deployment model and contact information.
Hensung Robotics — English Company Profile
PDF · 2.9 MB
ملف الشركة وكتالوج المنتجات.
الملف الرسمي لهينسونغ، ويشمل المنتجات وخدمات النشر ومعلومات التواصل المعتمدة.
هينسونغ للروبوتات — الملف التعريفي العربي
PDF · 2.6 MB
Newsletter
Robotics insight, monthly.
Product launches, GCC deployment stories and event invitations — one concise email a month, no noise.
Get Started
Ready to deploy intelligent robots?
Whether you're a mall operator in Dubai, an industrial group in Riyadh, or a government agency in Doha — our team will design the right robotic solution for you.
Dubai Office
No. 24, 27C St, Ras Al Khor
Industrial Area 2, Dubai, UAE
Industrial Area 2, Dubai, UAE
Sales
+971 50 262 3288Technical Support
+971 54 300 3426Email
dubai@hensung.comDubai Deployment Office
No. 24, 27C St, Ras Al Khor Industrial Area 2