Do you provide operator training?

Yes. Hensung provides operator handover and training as part of a suitable deployment plan. The exact training scope is confirmed in the project proposal.

What does after-sales support include?

The company profile lists 24/7 on-site technical assistance, maintenance, parts replacement and ongoing software upgrades. The service plan is confirmed for each project.

Can robots integrate with our BMS, CCTV or lifts?

Integration depends on the selected robot, building systems, interfaces and site permissions. Hensung assesses these requirements before confirming compatibility and scope.

Do the robots support Arabic?

Language capability depends on the robot and its approved configuration. Ask the Hensung team to demonstrate the required Arabic or English workflow before selection.

Hensung presents rental services for selected project requirements. Availability, duration and operator support are confirmed for each enquiry.

What ROI should we expect?

Return on investment varies with area, task frequency, labour model, operating hours and support requirements. A site assessment can establish a project-specific business case without promising a fixed payback period.

Can we see a live demo before purchasing?

Yes. Use the website form or WhatsApp to request a product demonstration. The team will confirm the appropriate robot, location and available date.

Global roots · Local robotics expertise

Global roots,local expertise!

Headquartered in Hong Kong with a strategic Dubai presence, Hensung curates leading robotics, tailors hardware and software, and supports regional operations on site.

Hensung robotics portfolio including humanoid, service, quadruped, floor-cleaning and facade-cleaning robots

Hensung Robotics · Solutions Portfolio

Mission, Vision & Values

Intelligence in motion. Excellence in environment.

01

Mission

Deliver tailored robotics that solve real operational needs through thoughtful integration, safe deployment and measurable efficiency.

02

Vision

Elevate living and working environments through intelligent robotics that redefine commercial cleanliness, service and industrial safety.

03

Values

Customer first. Innovation driven. Local accountability, reliable support and practical outcomes guide every deployment.

Product Lineup

Intelligent robotics for modern facilities.

An official portfolio spanning embodied AI, service and commercial cleaning robots — tailored, deployed and supported by Hensung's on-the-ground team.

Commercial Cleaning Robot

Swipe to explore

Waterless Commercial Cleaning Robot

SW55

A compact waterless robot integrating scrubbing, sweeping, vacuuming and dust mopping across carpet, hard and wooden floors.

HotelsOfficesShopping Malls

Indoor Cleaning Robot

Swipe to explore

Compact Indoor Cleaning Robot

J20

A low-profile indoor robot for vacuuming, sweeping and mopping short carpet and hard floors in hotels, offices and smaller retail spaces.

HotelsOfficesSmall Retail

High-Rise Facade Cleaning Robot

Swipe to explore

Curtain-Wall Cleaning Robot

K3

A high-rise facade system for glass and stone curtain walls, combining strong adsorption, water recycling and remote visual monitoring.

Curtain WallsHigh-RiseGlass Facades

Service / Industrial Humanoid

Swipe to explore

Industrial-Grade Humanoid Robot

G2

An industrial-grade humanoid platform designed for force-controlled work, precision assembly and natural multi-user interaction.

AssemblyIndustrialInteraction

Humanoid Robot

Swipe to explore

Full-Size Interactive Humanoid

A2 Ultra

A full-size humanoid combining multimodal interaction, autonomous mobility and more than 40 active degrees of freedom for guest-facing and commercial environments.

ReceptionHospitalityExhibitions

Humanoid Robot

Swipe to explore

Compact Interactive Humanoid

X2

A compact humanoid created for expressive commercial performance, with visual, voice, tactile and facial-expression interaction in a lightweight format.

EntertainmentEventsInteraction

360° product tour

01 / 08

C5

Commercial Floor Cleaning Robot

A unified 3-in-1 commercial cleaner with sweeping, scrubbing and dust mopping, plus automated charging and water-system servicing.

Cleaning efficiency

1,980 m²/h

Cleaning width

550 mm

Tank capacity

90 L

Runtime

3 hours

HotelsRetailAirportsOffices

View Product

Regional Coverage

Regional projects, planned from Dubai.

Hensung's Dubai office supports commercial robotics enquiries, site assessments and deployment planning for suitable projects across the UAE, GCC and wider Middle East.

United Arab EmiratesUAE BASE

Dubai · Abu Dhabi · Sharjah

Dubai-based assessment and support

Saudi ArabiaGCC

Riyadh · Jeddah